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Unified Payment Gateway Solution

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F.A.Qs

FREQUENTLY ASKED QUESTIONS

PesaPay Payment Gateway is an online payment solution that allows businesses and individuals to securely process and manage electronic transactions. It facilitates seamless and efficient payment processing, making it easier for businesses to accept payments online

PesaPay works by integrating with your website or application, providing a secure platform for users to make online payments. When a customer initiates a transaction, PesaPay processes the payment securely and notifies both the payer and payee of the successful transaction.

PesaPay supports a variety of payment methods, including credit/debit cards, mobile money, bank transfers, and other popular online payment options. The available payment methods may vary based on your location and business requirements.

Yes, PesaPay prioritizes the security of your transactions. We employ industry-standard security measures, including encryption protocols, to ensure the confidentiality and integrity of your data. Our platform is designed to protect against unauthorized access and fraud.

Integrating PesaPay is straightforward. We provide comprehensive documentation and support to guide you through the integration process. You can also contact our technical support team for assistance.

PesaPay charges transaction fees based on the type of payment and the volume of transactions. Our fee structure is transparent, and you can find detailed information on our website or by contacting our sales team.

Yes, PesaPay supports international transactions, allowing businesses to accept payments from customers around the world. However, certain restrictions and regulations may apply based on your location and the applicable laws.

PesaPay provides a straightforward process for handling refunds. Merchants can initiate refunds through their PesaPay dashboard, and the refunded amount will be credited back to the customer's payment method.

The transaction limits may vary depending on the payment method and your account type. You can find information on transaction limits in your PesaPay account settings or by contacting our customer support team.

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