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Terms and Conditions for PesaPay Payment Gateway

Last Updated: 19/11/2023

1. Acceptance of Terms

By using PesaPay Payment Gateway ("PesaPay," "we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

2.1 Payment Services: PesaPay provides a payment gateway platform that allows users to make and receive payments securely.

2.2 Acceptable Use: You agree to use PesaPay for lawful and legitimate purposes. You shall not engage in any activities that violate Kenyan laws or international regulations.

3. Account Registration

3.1 Account Creation: To use PesaPay, you must create an account. You agree to provide accurate and complete information during the registration process.

3.2 Account Security: You are responsible for maintaining the security of your account, including your login credentials. Notify us immediately if you suspect unauthorized access.

4. Fees and Payments

4.1 Transaction Fees: PesaPay may charge transaction fees for the use of its services. Fee details are available on our website and are subject to change with notice.

4.2 Currency Conversion: If your transactions involve currency conversion, PesaPay will apply its current exchange rates.

5. Privacy and Data Protection

5.1 Privacy Policy: The use of PesaPay is subject to our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

6. Prohibited Activities

6.1 Illegal Activities: You shall not use PesaPay for any illegal activities, including but not limited to money laundering, fraud, or any activities that violate Kenyan laws or international regulations.

7. Intellectual Property

7.1 Ownership: All content, trademarks, and intellectual property on PesaPay are owned or licensed by us. You agree not to use, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

8.1 No Warranty: PesaPay provides its services "as is" without any warranty. We do not guarantee uninterrupted, secure, or error-free services.

8.2 Limitation of Liability: PesaPay shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our services.

9. Termination

9.1 Termination by User: You may terminate your account at any time by following the instructions on our website.

9.2 Termination by PesaPay: We reserve the right to terminate or suspend your account at our discretion, especially in cases of suspected fraudulent activities or violations of these Terms and Conditions.

10. Governing Law and Dispute Resolution

10.1 Governing Law: These Terms and Conditions are governed by the laws of the Republic of Kenya.

10.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through arbitration in accordance with Kenyan arbitration laws.

11. Changes to Terms and Conditions

PesaPay reserves the right to update or modify these Terms and Conditions at any time. The updated version will be posted on our website with the effective date.

Contact Information:

If you have any questions or concerns about our Terms and Conditions, please contact us at info@pesapay.co.ke